Privacy Policy for Imvokoqa (https://www.imvokoqa.co.za)

Effective Date: 01 June 2025

At Imvokoqa (referred to as “we”, “our”, “us”), your privacy is of great importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Protection of Personal Information Act (POPIA), No. 4 of 2013 of South Africa.

1. Information We Collect

When you visit our website, use our services, or interact with us, we may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, physical address.

  • Demographic Information: Age, gender, location (if voluntarily provided).

  • Transactional Information: Records of products or services purchased, order history.

  • Website Usage Information: IP address, browser type, pages visited, time spent on pages (collected via cookies or similar technologies).

2. How We Use Your Information

We collect and process personal information for the following purposes:

  • To provide our products or services to you;

  • To communicate with you regarding your orders, queries, or feedback;

  • To improve our website functionality and user experience;

  • To send marketing materials (only if you have consented);

  • To comply with legal or regulatory obligations.

3. Sharing of Information

We will not sell, rent, or lease your personal information to third parties. We may share your data with:

  • Service Providers: who assist us with payment processing, delivery, marketing, or website operations (subject to confidentiality agreements);

  • Legal Obligations: when required by law, subpoena, or government request;

  • Business Transfers: if we merge, sell or reorganize part of our business.

4. Data Security

We implement reasonable and appropriate security measures to protect your personal information against loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction.

However, no system is completely secure. You share information at your own risk.

5. Your Rights Under POPIA

As a data subject under POPIA, you have the right to:

  • Request access to your personal information;

  • Request correction or deletion of your information;

  • Object to the processing of your information;

  • Lodge a complaint with the Information Regulator (South Africa).

To exercise these rights, contact us at:
πŸ“§ Email: info@imvokoqa.co.za
πŸ“ž Phone: Β (+27) 31 109 2554

6. Use of Cookies

Our website uses cookies to improve functionality and user experience. You may disable cookies via your browser settings; however, this may affect site functionality.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites.

8. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date”.

9. Contact Us

For questions or concerns regarding this Privacy Policy, please contact:

Imvokoqa
πŸ“§ Email: info@imvokoqa.co.za
πŸ“ž Phone: Β (+27) 31 109 2554
🌍 Website: https://www.imvokoqa.co.za